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Pro Kleen Carpet Cleaning San Diego

1.0 from 1 review
Added by Troy P.
32.758493, -117.131065

4465 Kansas St,
San Diego, CA ,
92116, United States

Get directions

+1 61 9353 1010


It's no secret what has kept us in business for over 20 years. We take pride in what we do and our work reflects that. We believe in quality work at a fair price. We are dedicated to excellence and our number one goal is to make our customers lifetime customers, not just an in and out job.

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1 Review

Pro Kleen Carpet Clean... was first reviewed by Ryan Z. on 08 December 2014

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Ryan Z. Member since: December 2014 1 Reviews


I contacted Pro Kleen Carpet Cleaning based on the positive reviews provided an another San Diego carpet cleaner review site. The office promptly assigned a serviceman to come to the house within a couple days. The office quoted me a price of $211.00 for cleaning and deodorizing the carpet in 3 bedrooms, which was suppose to be their best cleaning package I also requested cleaning and deodorizing 3 hallway runners. The office said the serviceman assigned to the job would quote me a price when he got to the house.
The San Diego carpet cleaner arrived at 8:15 am and came in to take a look at the work needed to be done. He measured the hallway runners and initially quoted me a price of $35.00. I wanted to make sure that the price included both cleaning and deodorizing. He said no that did not include deodorizing and it would cost an additional $40.00 for a total of $75.00. I thought that was excessive since each bedroom was costing less than $71.00 and told him I didn't want to pay that much for the runners. He then changed his mind and said he had made a mistake on his calculation and to clean the runners, but not deodorizing, would actually cost $43.00. I felt he was being dishonest, but needed the carpets cleaned, so, I let him do the 3 bedrooms and the hallway runners (without the deodorizing). He scratched out the initial price of $35.00 for the runners and wrote in $43.00 on the ticket.
Once he got the equipment into the house, he went outside and took a 10 to 15 minute call phone before completing the work. The entire job took less than 2 hours. He arrived at 8:15 am and drove out at 10:15 am, which included getting the equipment into the house and putting it back into his truck, plus his phone call. He said it would take about 4 hours for the carpets to dry. However, I found he used so much water on the carpets that it took them over 24 hours to dry and I had to setup fans circulating for all that time. What a mess and poor carpet cleaning san diego job job I paid for.
Just for other San Diego California customers information, this serviceman told me he was a contact worker and not a Pro Kleen carpet cleaning employee. Obviously, I got the worst contract serviceman.

Reviewed on: 08 Dec 2014


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