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0.0 from 0 reviews
Added by James .
29.7225482, -95.6675483

2453 Wines Lane,
77032, United States

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+1 83 2372 6644


Business Service Management (BSM) stellt die Verbindung zwischen dem Prozessmanagement (auch Geschäftsprozessmanagement, GPM) und dem IT-Service-Management (ITSM) dar. Es hat das Ziel eine bessere Abstimmung zwischen Business und IT zu erzielen. Dabei werden die Abhängigkeit des Business von der IT dargestellt, sowie die Auswirkungen von IT-Störungen auf das Business aufgezeigt. Dies erfolgt durch

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